Your privacy is important to Biocept.
What information may be collected by Biocept?
Limited personal identifiable patient data may be collected such as name, address, phone number, date of birth, gender, social security number, physician chart identification number, insurance data, billing address and laboratory tests and results (“Patient Data and Physician Data”).
Certain personal identifiable information regarding you and your data may be viewed by physicians utilizing Biocept’s services. This information may also be collected on or transferred to our secure Physician WebPortal Site in which your physician may retrieve your test results.
Users of the Physician WebPortal Site are required, for HIPPA and security purposes, to provide a unique username and user password.
Most internet browsers are set to automatically accept cookies. Depending on your browser, you can set it to warn you before accepting cookies, or you can set it to refuse them. Please refer to the ‘help’ button (or similar) on your browser to learn more about how you can do this. Disabling cookies may impact your experience on our websites. If you use different devices to access our websites, you will need to ensure that each browser of each device is set to your cookie preference. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on our website. You can change your cookie settings at any time.
How does Biocept use your information?
Your information is kept strictly confidential. We do not sell, give away, transfer, or allow any form of access to this information by anyone outside our company.
The collection of Patient Data and Physician Data by Biocept is required primarily for placing an order for laboratory tests, facilitating the interpretation and return of the result, and to provide billing information so that third party payers have sufficient information to enable payment for services rendered. These data are supplied to Biocept by the requesting physician and/or their staff.
Be advised that neither Biocept’s website nor its employees or representatives will ever ask for a user password in an unsolicited phone call or e-mail – and you should not disclose your user password to any unauthorized third party under any circumstances.
What physical and technical security is in place to protect information disclosed to Biocept?
Biocept hosts the Physician WebPortal Site internally. Personal data from those who have signed up is stored in a secured database on Biocept’s premises. Biocept has a non-disclosure agreement with each of its employees and contractors regarding all information created or collected on Biocept premises. Relationships with technology partners do not in any way compromise the integrity or confidentiality of Site users’ personal information.
Biocept maintains the highest standards in securing and controlling all data housed within our Data Center. Patient Data and Physician Data are only accessible to authorized users. Ours is a highly secure system that meets or exceeds all of the standards and requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Firewalls, encryption, digital certificates, and authentication through user ID and passwords protect every element of our solution.
To protect access to all sensitive information, the Biocept system is configured with leading encryption technology. The same level of security as online banking protects the Biocept system, using secured socket layering (SSL) with 128-bit encryption for all data transmissions. Access to data will only be permitted with proper presentation of a unique user name and password. It is the end user’s responsibility to protect the integrity and secrecy of these assigned identification codes.
Given the nature of the Internet, we cannot warrant or represent that Patient Data or Physician Data is fully protected against loss, misuse or alteration by third parties, such as determined hackers. Biocept utilizes state-of-the-art hardware and software firewalls to prevent unauthorized access to our data systems. When transmitting Patient Data or Physician Data to user browsers over the Internet, our encryption measures ensure that only the end-user would receive the data in a legible format. Interception of transmissions without appropriate authentication would result in unintelligible data.
Does Biocept abide by HIPAA Regulations?
Biocept will maintain the confidentiality of all Patient Information in accordance with applicable federal and state laws and regulations, including, but not limited to, HIPAA. Biocept recognizes our responsibilities to the patients, physicians and laboratories that utilize our services pursuant to HIPAA and commits to aid all parties in guaranteeing their full compliance with this federal statute and the regulations promulgated to implement it.
Should you have any questions regarding this policy or privacy policies, please write to us at firstname.lastname@example.org.