Customer Service

At Biocept our Customer Service Team believes strongly in advocating for each patient case. We are committed to providing quality service and timely turnaround by working closely with our clinical and medical staff. We are dedicated to answering questions regarding specimen requirements, patient results, shipping samples, and other inquiries. We can also place your call in the care of specific individuals for technical or medical support. We are available from 7am to 5pm Pacific Time Monday-Friday.

Lab Contact Information:
7am to 5pm PDT
Phone: 888-332-7729
Fax: 877-300-1761
email: customerservice@biocept.com

5810 Nancy Ridge Dr.
San Diego, CA 92121